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It is widely believed that effective communication is critical for the containment of the spread of emerging infectious diseases. Various media outlets and studies have pointed out communication failure as one of the key components that contributed to the wide and rapid spread of Middle East respiratory syndrome coronavirus in South Korea. To address these concerns, we first outline the definitions of risk and crisis communication and why they are important. We then illustrate communication models and guidelines utilized in three organizations (World Health Organization, US Centers for Disease Control and Prevention, and UK Public Health England) for health or disaster control. By analyzing the current guidelines for infectious diseases in South Korea and they were actually applied during the Middle East respiratory syndrome situation, we will assess what went wrong and what went right. Finally, we will suggest various measures that will help to ensure similar tragedies do not happen again.
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참고문헌 (34)
참고문헌 신청
KBS Digital News Division / Current state of MERS infection
US Centers for Disease Control and Prevention / Emergency preparedness and response : crisis and emergency risk com-munication (CERC)
Ministry of Health and Welfare / 2014 / Infectious disease : risk mana-gement standard manual / Ministry of Health and Wel-fare
Peopleʼs Solidarity for Participatory Democracy / 70% of South Koreans skeptical of governmental response to MERS
Amin S / 2014 / Relationship between consumers per-ceived risks and consumer trust : a study of sainsbury store / Middle East J Sci Res 19:647~655
US Centers for Disease Control and Prevention / Emergency preparedness and response : crisis and emergency risk com-munication (CERC)
Ministry of Health and Welfare / 2014 / Infectious disease : risk mana-gement standard manual / Ministry of Health and Wel-fare
Peopleʼs Solidarity for Participatory Democracy / 70% of South Koreans skeptical of governmental response to MERS
Amin S / 2014 / Relationship between consumers per-ceived risks and consumer trust : a study of sainsbury store / Middle East J Sci Res 19:647~655
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