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지원사업
학술연구/단체지원/교육 등 연구자 활동을 지속하도록 DBpia가 지원하고 있어요.
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논문 기본 정보
- 자료유형
- 학술저널
- 저자정보
- 발행연도
- 2022.11
- 수록면
- 5 - 25 (21page)
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In the global health crisis caused by the COVID-19 pandemic, wearing a mask to prevent infection has been suggested as an effective means of disinfection, and now it has become a daily routine for people around the world. Wearing a mask while talking obscures a lot of ‘facial expressions’ causing disconnection and noise in nonverbal communication. By wearing a protective mask, numerous information transmitted through facial expressions may be either lost or distorted. Along with verbal messages, nonverbal messages of facial expressions are also used as a redundant channel. On one hand, facial expressions as a redundant communication channel are used as a strategic communication means for appealing to sympathy or empathy, displaying emotional states, and finding some clues for a speaker’s sincerity. On the other hand, facial expressions paralinguistically emphasize, supplement, modify, or reverse a message in meaning. Wearing a protective mask makes the nonverbal communications through facial expressions extremely difficult. The purpose of this study is to explore human communication problems caused by wearing a protective mask during the COVID-19 pandemic. A group questionnaire was conducted with students taking human communication classes. The questionnaire was designed to explore nonverbal problems through facial expressions in the six domains of R. Jakobson’s communication model. The result of the study shows that the nonverbal communication of facial expressions is more problematic in the domains of the addresser, addressee, context, and message than in the domains of contact and code. This study identifies the nonverbal communication of facial expressions from the experience of the absence of those facial expressions being covered by a protective mask.
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